Live · api.oceras.com

Customer conversations agents actually love.

One inbox for chat, email, and tickets — paired with a native mobile app that keeps your support team productive anywhere.

Try the live widget → Open admin dashboard
Everything you need

Built for modern support teams

Every piece of Oceras is designed around the agent workflow, not an admin dashboard bolted onto chat.

💬

Unified inbox

Web chat, widget conversations, and internal notes land in one real-time inbox with socket-powered updates.

📱

Native mobile app

iOS & Android app with push, attachments, typing indicators, and offline message queue — not a mobile web wrapper.

🎫

Tickets & workflows

Turn any conversation into a ticket. Assign priority, status, and owner inline. Notes for internal triage.

🤖

Bot auto-reply

Keyword triggers respond instantly 24/7. Bots live in the same conversation thread — no hand-off friction.

🏢

Multi-tenant

Each org has isolated data and users. Self-service sign-up gets a team live in under a minute.

⚡

Real-time by default

Socket.IO + Postgres pipeline keeps every screen — web, mobile, widget — in sync within hundreds of milliseconds.

Website widget

One script tag. Every site.

Drop Oceras into any site in under a minute. Your visitors start chatting instantly; your agents see the conversation live in the app or admin.

  • Pre-chat email capture with anonymous fallback
  • Typing indicators both directions, auto-linked URLs
  • Unread badge in tab title when the panel is closed
  • Visitor session persists across reloads via localStorage
Open live demo → 
<script
  src="https://api.oceras.com/embed/embed.js"
  data-org="yourslug"
  async></script>
Oceras Agent
─────────────
Inbox                 All · Mine · Unassigned
─────────────
Ayla Demir           ●2
Can you check order #9021?
─────────────
Marco Rossi
It's still not here.
─────────────
Priya Shah          ●1
How do I set the webhook?
Native mobile app

Never miss a message — anywhere.

Designed for on-the-go agents. Push notifications with deep-link jump you straight to the conversation. Works offline and syncs on reconnect.

  • Expo + React Native for iOS and Android from one codebase
  • Optimistic message sends with retry-on-reconnect outbox
  • Attachment upload with presigned URLs, progress, previews
  • Availability toggle (online / away / offline) synced to team
Automation

Your first bot rule, in 30 seconds

No builder, no YAML, no SDK. One line of text triggers an instant auto-reply for your most-asked questions.

  • Keyword match in any customer message
  • Bot reply lands in-line as a tagged message
  • Guard prevents double-replies within 10 seconds
  • Toggle rules live from the admin dashboard
Bot rule
  Keyword: "refund"
  Reply:   "A teammate will reach out about
            your refund shortly."
  Active:  ✓

→ Customer: I need a refund please
→ Bot: A teammate will reach out…
Production ready

One coherent stack, from database to phone

<200ms
Socket event latency
99%
TLS A+ on all endpoints
13 KB
Widget footprint
∞
Orgs on the platform
Pricing

Simple, transparent pricing

Start free. Upgrade when you outgrow it. Cancel anytime.

Free
/bin/zsh/mo
For solo builders kicking the tires.
  • ✓ 1 agent
  • ✓ 100 conversations / mo
  • ✓ 1 bot rule
  • ✓ Oceras branding
Start free
Starter
/mo
Small teams starting to scale support.
  • ✓ 3 agents
  • ✓ 1,000 conversations / mo
  • ✓ 10 bot rules
  • ✓ Remove branding
  • ✓ Email support
Get Starter
Pro · Popular
/mo
Growing teams that live in the inbox.
  • ✓ 10 agents
  • ✓ 10,000 conversations / mo
  • ✓ Unlimited bot rules
  • ✓ Custom colors
  • ✓ API access
  • ✓ Priority support
Get Pro
Business
/mo
High-volume teams with SLA needs.
  • ✓ 25 agents
  • ✓ Unlimited conversations
  • ✓ Custom domain
  • ✓ SSO ready
  • ✓ 99.9% SLA
  • ✓ Dedicated account manager
Contact sales

Yearly billing: 20% off all paid plans.

Ready when you are.

Open the live demo widget, create an agent account, or dive straight into the admin dashboard.

Try widget demo → Open admin